Privacy
Privacy policy
We handle the personal data you share with the care Costa Rica's Ley 8968 (Personal Data Protection Act) requires.
Last updated: April 29, 2026
Data we collect
When you request a quote or appointment we collect: name, phone or WhatsApp number, optional email, vehicle make and model, and a short description of the work. If you send damage photos, we use them only to scope the repair. We do not collect ID numbers or card details online — those are handled in person or with your insurer.
How we use it
We use this data only to respond to your inquiry, schedule an appointment, prepare a written quote, and follow up on the job once it enters the shop. We never sell, rent, or share your data with third parties for advertising purposes.
How long we keep it
Inquiries that don't proceed are discarded after 12 months. Active work orders, accepted quotes, and warranty records are kept for the warranty period plus two years to support accounting and warranty obligations.
Your rights
You may request access, correction, deletion, or portability of your personal data at any time. Email fabricio@uvitabodyshop.com or message us on WhatsApp at +506 8769-9927. We respond within the 10 business days required by Ley 8968.
Security
Data is stored on systems with access restricted to shop staff. Data does not leave Costa Rica except where messages are processed by WhatsApp/Meta servers or by the email server hosting our contact mailbox.
Changes to this policy
If we modify this policy we will publish the new version on this page with a new "Last updated" date. Please review it from time to time.
Request a quote
Send your name, phone, service, and a short description of the work. We reply during business hours — or message us on WhatsApp from the Contact page.